Think Drinks
With just two staff in the office full-time and five on the road seeing customers, Think Drinks found that its old phone system was limiting its ambitions for growth and its desire to respond quickly and effectively as possible to their customers. Think Drinks revamped their communications by rolling out Vodafone One Net Express and also by implementing Microsoft Office 365 allowing everyone in Think Drinks to work together more effectively encouraging a new collaborative atmosphere in the office.
“When the Vodafone One Net sales specialist arrived to explore what we wanted, we were immediately impressed that someone had take the time to visit us in person – we’re just a small company, but from the outset Vodafone treated us seriously and actually listened to our needs”
John Collins, Project manager, Think Drinks
As a result of the Vodafone One Net Express solution, Think Drinks are now able to respond quickly to calls on the same number, no matter where they are. And Microsoft Office 365 from Vodafone gives them familiar Microsoft Office desktop applications via the cloud so each employee has easy, instant access to crucial client information available on any device as they go about their business.
“If I send an email, I know it will arrive instantly to the person’s mobile device. If I schedule a meeting, I know it will appear in the person’s calendar and so less likely to be forgotten. Now we have these tools, it is encouraging people to work differently and organise themselves better, making us a more productive business.”
John Collins, Project manager, Think Drinks
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Staff can communicate and collaborate with each other more effectively, wherever they are – increasing productivity
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Customers get a more responsive service, with the right person and the right information just one call away
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Staff can organise themselves and work together more easily and effectively as they go about their business, using secure shared access to email, contacts, documents and calendars via MicrosoftOffice 365 from Vodafone
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The company’s communications solution is easier to manageand budget for thanks to one contract and one bill for VodafoneOne Net Express